FAQ's - Frequently Asked Questions
What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.
What is a local move? This usually refers to moves that are less than 100 miles and within the same state.
What is an intrastate move? This refers to a move of more than 100 miles within the same state.
?What is a transportation surcharge? This is an extra fee charged when the pickup or destination locations are very remote which results in less return weight for the moving company.
What is basic coverage for released rate liability? This type of valuation means that your moving company will pay $0.60/pound multiplied by the weight of the item if it is lost or damaged during the move.
What is valuation insurance? Valuation insurance covers you for any damage that occurs to your belongings while they are in transit or stored in another vehicle.
Will my moving company get rid of any extra trash? Yes, but they will charge you for any items they need to take to a waste disposal location, including the time required to drive to and from the area and the management fee required.
What is a Bill of Lading? This is an official contract between you and your moving company.
Can I ride with the movers on my moving day? No, moving companies do not allow passengers to accompany them in the moving truck for liability reasons.
Can my movers disconnect my gas? No, movers are not licensed to disconnect gas so you will have to hire another professional to perform this service.
Should my movers pack my breakables? We recommend letting professional movers pack breakable items because most insurance providers will only cover the cost of damage done to breakable items that have been packed by a professional moving company.
What is in interstate move? This refers to a move to another state where you cross another state’s border.
If I’m moving internationally, how will I know which items I can’t bring with me? Your moving company should provide you with a list of custom regulations for your destination country. This document will indicate which items are prohibited or restricted by the particular country.
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